• The Department of Health’s guide to the Care Act in easy read https://www.gov.uk/government/uploads/system/uploads/attachment_data/file/365345/Making_Sure_the_Care_Act_Works_EASY_READ.pdf
• The Care Act 2014 – a presentation by barrister Steve Broach (Monckton Chambers)
• Irvin Mitchell Solicitors’ Care Act factsheets and precedent letters http://www.irwinmitchell.com/personal/protecting-your-rights/social-healthcare-law/the-care-act/care-act-factsheets-and-template-letters
• Carers UK guide to the Care Act 2014 for carers http://www.carersuk.org/help-and-advice/practical-support/getting-care-and-support/care-act-faq
• A comprehensive guide about financial assessments and the arrangements for charging for local authority adult social care is available from Age UK
• Age UK Factsheet about eligibility for NHS funded continuing care:
What to do if things go wrong?
If things go wrong or you think local authority did not follow the law, you should get specialist advice, and possibly legal advice.
Many DDPOs offer information advice and advocacy support. You can use our DDPO directory to find a DDPO that might help. Use the find a legal adviser tool to find solicitor firms, advice agencies or charities that can offer community care advice.
You can also find information on where to get legal advice on our website.
Cerebra’s Problem Solving Toolkit has excellent suggestions on the approaches to tackle common problems with health and social care.
Cerebra’s Difficultbox website has links to factsheets, precedent letters and contact details of local advice agencies.
Scope’s interactive guide Cuts or Changes to Social Care has specific suggestions on how to tackle common problems and information on complaints procedure, going to the ombudsman and getting professional advice.