“The delivery of Personal Independence Payment (PIP)

“The delivery of Personal Independence Payment (PIP) and Work Capability Assessments (WCA) is set to change for residents in England, Wales and Northern Ireland from next month. However, these changes will not affect those living in Scotland currently on PIP as they are due to transition from the Department for Work and Pensions (DWP) to Adult Disability Payment (ADP) before the end of next year.
WCAs are managed by Maximus while PIP assessments are handled by Atos (also known as IAS) and Capita, with Atos holding the majority of the PIP contracts. During last year’s contract bidding for regional assessments, the DWP confirmed that the contracts would be active from 2024 to 2029.
Functional Assessment Services contracts are set to replace both PIP contracts and contracts to conduct WCAs for Employment and Support Allowance (ESA) and Universal Credit. This means the same company will carry out both types of assessment in any given regional area.
This is part of the Health Transformation programme which proposes a single assessment approach for all benefits that use a functional health assessment.
If you are due a PIP or WCA assessment from September, it will be conducted by the following company according to the Daily Record
Scotland and North England: Maximus UK Services Limited (currently Atos)
Midlands and Wales: Capita Business Services (currently Capita)
South West England: Serco (currently Atos)
South East England, London and East Anglia: Ingeus UK Limited (currently Atos)
Northern Ireland: Capita Business Services (currently Capita)
Last year, the Department for Work and Pensions (DWP) laid out its plan to transition to a new telephony platform by 2024, as well as to enhance the Video Assessment application. This proposed upgrade would enable recording of all disability health benefit consultations, yet this recommendation has not been implemented to date.
courtesy blue annoyed